Dos and Don’ts of Hiring a Travel Agency in Hanoi, Vietnam. Customer Service: Good customer service from agents and workers leads to sales and creates relationships which promote repeat business and priceless word-of-mouth. It is answerable for maintaining accurate booking data by managing availability, inventory and pricing across: packages; motels; flights; transfers and varied activities.\n\nAn obvious example is a highly experienced travel agent. The company’s operational structure lends itself to this method; the front office, by its nature, is more prone to have strategic costs than the back office. The system used in their mid-back office is a travel booking system and travel suppliers are integrated in this booking system.\n\nA Travel ERP (enterprise resource planning) system addresses the problem of information and workflow gaps by providing a travel business with an integrated suite of functions for front office, mid-office and back office business processes. As the travel trade is a dynamic one, dcs plus staff is permanently working on bringing you the most recent travel trade news, insights and useful sources in your travel business!\n\nIn at present’s increasingly linked, digitized world, travel websites and apps ease access to travel planning and booking. Booking through a travel agents can actually save time and improve the overall travel experience. Bookings through travel agents can be cheaper than bookings from several completely different providers as agents can create packages specifically for the corporate traveler including accommodation, flights and automobile rentals.\n\nFrom lost luggage to train or flight delays and errors in accommodation bookings, travel agents remedy these challenges very fast as a result of it is their day by day business. What’s going to most likely surprise you is that the American Society of Travel Agents discovered that Millennials are more probably to use travel agents than some other U.S. demographic.